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Alenta Service

What does a geriatric care manager do?

Think of a geriatric care manager — also called an aging life care professional — as the general contractor for your parent's wellbeing. You'd never build a house by texting the plumber, the electrician, and the roofer separately and hoping they meet in the middle. Same rule for aging.

The six jobs

  1. 1. Assessment

    A comprehensive in-home evaluation across medical, cognitive, functional, safety, financial, and psychosocial dimensions. Not a checklist — a picture.

  2. 2. Planning

    A written care plan with priorities, next steps, and a division of labor. Built with the family, not handed to them.

  3. 3. Coordination

    Making sure primary care, specialists, home care, pharmacy, therapy, and transportation are actually talking to each other.

  4. 4. Monitoring

    Regular check-ins that catch subtle changes — a new fall pattern, a medication side effect, a caregiver who quietly stopped showing up.

  5. 5. Advocacy

    Sitting in at doctor's appointments, asking what your parent won't, and pushing back when a discharge plan doesn't add up.

  6. 6. Family guidance

    Translating medical decisions into plain language, moderating hard sibling conversations, and being the neutral third party in the room.

What a care manager is not

The three moments families call

The crisis. A fall, a hospitalization, a diagnosis that changes everything. You need someone in the room today, not next month.

The crossroads. Aging in place vs. assisted living. Selling the house. Adding a caregiver. Someone who's seen these decisions play out for hundreds of other families.

The distance. You live in another city — or another time zone — and you can't be there for every appointment. A care manager becomes your eyes, ears, and voice.

Ready to see what this looks like for your family? Review our fees or book a free consultation.

Ready to hand this to someone who does it for a living?

One free, no-obligation 20-minute phone consultation with a care manager — not a salesperson. We return every call within one business day.