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Alenta Service

Private geriatric care management · Nationwide

Geriatric Care Management for the Family You Love

Geriatric care management gives your family one accountable professional — a trained care manager — who assesses, plans, coordinates, monitors, and advocates for older adults, people with disabilities, and anyone whose needs have outgrown what one person can carry alone. Alenta coordinates care nationwide through phone, video, shared care planning, and collaboration with local providers; in-person availability varies by location and engagement.

One contact
Not twelve
Coordination
Nationwide
Consultations
Free, 20 min
Geriatric care manager coordinating care with a family
One accountable care manager for families nationwide
Independent, no referral feesWritten scope and feesFree 20-minute consultation
Definition

What is geriatric care management?

Care management is a professional service in which a trained care manager assesses a client's whole situation, builds a written care plan, and then runs it. The care manager brings experience with dementia, chronic illness, disability support, home safety, and family dynamics, and stays involved for as long as the family needs.

A geriatric care manager becomes the one accountable person for a loved one's care: coordinating with medical providers, translating clinical decisions, helping hire and oversee home care, planning housing transitions, and keeping long-distance families in the loop. It is the service families turn to when a parent's, spouse's, or disabled family member's needs have outgrown what one person can carry alone — whether that person lives across town or across the country.

Scope

What care management services may include.

  • Comprehensive in-home or remote needs assessment
  • A written, individualized care plan
  • Coordination with physicians, specialists, and hospitals
  • Sourcing and overseeing home care and other providers
  • Housing and level-of-care transition planning
  • Family meetings and communication support
  • Ongoing monitoring and plan updates
  • Advocacy during medical appointments and care transitions
Geriatric care manager holding an older client's hand during a care coordination visit
Our method

Assess, Plan, Connect, Monitor, Advocate.

Five steps every engagement follows, whether your parent is 80 and independent or 92 with dementia and a complicated medical history.

  1. Assess

    A comprehensive evaluation of medical, cognitive, functional, safety, and family factors.

  2. Plan

    A written care plan with priorities, options, and who does what — built with the family.

  3. Connect

    We line up doctors, home care, pharmacy, transportation, legal, and community services.

  4. Monitor

    Regular check-ins to catch changes early — before they become emergencies.

  5. Advocate

    We translate medical decisions, coordinate with providers, and speak up on your loved one's behalf when they can't.

See exactly how this plays out on our what a geriatric care manager does page, or read our guidance on how to find a geriatric care manager you can trust.

Why families choose Alenta for care management.

One accountable person

You don't call a call center. You call your care manager. That's it.

Independent advice

We take no referral fees from home care agencies, facilities, or providers. Recommendations are yours, unbiased.

Clear, written pricing

After a free consultation we send a written fee for the exact scope of your care plan — no sales pressure, no mystery. See our cost overview for how that works.

Built for long-distance families

Video visits, shared care plans, and regular updates so out-of-state siblings stay in the loop.

Geriatric care management client reading calmly at home after his care plan was put in place
Signs it's time

Signs a family may need a care manager.

Two or more of these usually means a consultation is worth your time.

  • A loved one was just discharged from the hospital and no one explained what happens next
  • You suspect early dementia and don't know who to call first
  • Three or more providers are involved and nobody is talking to each other
  • You live far away and can't drop everything for every appointment
  • Siblings disagree about what should happen and need a neutral professional in the room
  • You're the primary contact for a family member's care and it's affecting your job, marriage, or health

Private-pay and insurance expectations.

This kind of professional care coordination is a private-pay, fee-for-service engagement. Medicare does not cover it, and most private health insurance does not either; a small number of long-term care insurance policies reimburse a portion of care-coordination costs. We provide a clear written fee before any work begins, based on the scope of your care plan rather than geography, since most coordination happens remotely.

Explore care management resources

Care management questions, answered.

Also looking for Pennsylvania waiver help?

Separately from private-pay care management, Alenta also provides formal Medicaid waiver service coordination for eligible Pennsylvania participants. Our Pennsylvania waiver program overview explains who may qualify, and our Medicaid waiver services in PA page covers how that coordination works. Eligibility and program rules are always decided by the responsible state agency, not by Alenta.

Ready to hand this to someone who does it for a living?

One free, no-obligation 20-minute phone consultation with a care manager — not a salesperson. We return every call within one business day.