Privacy Policy

Who we are

This policy applies to the website operated by Alenta Service ("Alenta," "we," "us"), located at 1121 North Bethlehem Pike, Suite 60-106, Spring House, PA 19477. If you have questions about this policy, contact us at info@alentaservice.com or (484) 843-1816.

What information we collect

We collect information you choose to give us through the forms on this website. Depending on which form you use, this may include:

• Contact form (/contact): your name, phone number, email address, your relationship to the person needing care (adult child, older adult, or professional), state, and the message you write describing your situation.
• Pricing estimate form: your name, email, phone number, state, a description of your situation and its complexity, your timeframe, and any additional notes you provide.
• Professional inquiry form: your name, email, phone number, organization, title, state, your professional field, referral urgency, and any message you provide about a potential partnership.
• Waiver referral form (/waiver-referral): your name, phone number, email address, your role (participant, family member, discharge planner, Area Agency on Aging, provider, or other), organization, county, program of interest, and a brief description of the situation.

Each form also includes a hidden field used only to detect automated spam submissions; it is not visible to visitors and is not used to identify anyone.

How submissions are stored and used

When you submit a form, the information is saved to Alenta's secure database and an email notification containing your submission is sent to info@alentaservice.com so our team can follow up. We use this information only to respond to your inquiry or referral, to provide the service or information you requested, and to keep an internal record of the conversation. We do not sell your information, and we do not use it for unrelated marketing without your consent.

Website analytics

This website uses Google Analytics 4 to understand, in aggregate, how visitors use our pages — for example, which pages are viewed and how visitors arrived at the site. This analytics data is non-identifying usage data; we do not use it to identify individual visitors. Google's own privacy practices govern how Google processes this data.

Requesting deletion of your information

If you would like us to delete information you submitted through one of our forms, email info@alentaservice.com or call (484) 843-1816 with your name and the approximate date of your submission, and we will remove it from our records, except where we need to retain limited information for legitimate business or legal reasons.

Scope of this policy

This policy describes our website's actual data practices. It does not represent compliance with any specific law or regulatory framework, and nothing on this page should be read as a legal or compliance certification. If you have questions about how a specific law may apply to your situation, please consult your own legal advisor.

Contact us

Alenta Service, 1121 North Bethlehem Pike, Suite 60-106, Spring House, PA 19477 · (484) 843-1816 · info@alentaservice.com